Privacy Policy
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Privacy Policy — Spellr Labs
Effective Date: August 25, 2026
At Spellr Labs, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website (spellrlabs.com) or purchase our research products. Please read it carefully and contact us with any questions.
1. Information We Collect
1.1 Personal Information You Provide
When you register, place an order, or interact with our services, we may collect the following information: Full name Email address Mailing and shipping address Phone number Payment details (securely processed by our payment gateways) Any other details you voluntarily provide We may also collect information through surveys, contests, or promotions.
1.2 Automatically Collected Information
We use cookies, web beacons, and similar technologies to automatically collect non-personal data, including: IP address Browser type and version Operating system Device type and settings Access times and referring/exit pages This "Device Information" helps us improve functionality and user experience.
1.3 Information from Third Parties
In some cases, we may receive your data from trusted third-party sources, such as social media or login platforms you connect with (e.g., Google). Any such data is used under this policy and is subject to the third party's privacy practices.
2. How We Use Your Information
2.1 Primary Uses
We use your personal information to: Process and fulfill orders Handle payments Send order confirmations and shipping updates Respond to inquiries or feedback Personalize your shopping experience Notify you about updates, promotions, or new products (with your consent) Improve the performance of our website
2.2 Administrative & Operational Use
We may also use your information to: Maintain internal records Analyze usage trends Ensure legal compliance Conduct security audits and risk assessments
3. Data Protection and Sharing
3.1 Security Measures
We protect your data using: SSL encryption Access controls Regular monitoring and audits While we take every precaution, no system is completely secure. If a breach occurs, we will notify you as required by law.
3.2 Sharing Your Information
We do not sell or rent your personal data. However, we may share it with: Trusted third-party service providers (e.g., payment processors, shipping companies) Legal authorities if required by law or for safety, security, or legal enforcement Anonymized or aggregated data may be used for research or analytics purposes.
3.3 Data Retention
We retain your data only as long as necessary for the purposes outlined above. Once it is no longer needed, we will securely delete or anonymize it.
4. Policy Updates and Your Rights
4.1 Changes to This Policy
We reserve the right to update this policy at any time. Updates will be posted with a revised "Effective Date." Continued use of our services implies acceptance of any changes.
4.2 Your Rights
You have the right to: Access or correct your personal data Request deletion or receive a copy of your data Opt out of marketing communications Object to or restrict certain data processing activities Withdraw consent for data use at any time.
4.3 Contact Us
To exercise your rights or ask questions, contact us at: Email: info@spellrlabs.com
5. Google Login
We allow users to log in using their Google account. When you log in using Google, we may collect your name, email address, and profile information provided by Google. This information is used solely for account creation, authentication, and providing access to our website services. We do not sell, rent, or share your Google account information with third parties. Your information is stored securely in accordance with our data protection practices. By using Google login, you agree to Google's Privacy Policy and Terms of Service.
6. Payment & Shipping Policy
Payment Methods
We accept major credit/debit cards and other secure payment options available at checkout. All transactions are securely processed under PCI-DSS standards. We do not store credit card information.
Shipping Information
- Destinations: United States only
- Processing Time: 1–2 business days after payment confirmation
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (charges may vary)
Important Notes:
- Customers are responsible for accurate shipping information.
- Our liability ends once the carrier confirms shipment.
- For any issues during transit, we will assist with carrier claims.
Shipping Charges
Shipping costs are calculated at checkout. Any future international orders will be subject to additional customs/duties.
7. Returns & Refunds Policy
Eligibility
We offer a limited money-back guarantee under the following conditions:
- The product received is defective or materially different from what was ordered.
- Returned items must be unused and in their original, sealed condition.
- Products used in a manner inconsistent with their intended research use are not eligible for return.
Return Process
- Contact customer service within the return window of purchase.
- Obtain a Return Merchandise Authorization (RMA) before shipping.
- Returns without an RMA will not be accepted.
Refunds
Upon receipt and inspection of the return, refunds are issued to the original payment method within 2–3 business days. Misused or non-compliant items will not be refunded. For products damaged during shipping, contact us immediately for a resolution.
8. Research Use Disclaimer
All products sold by Spellr Labs are chemical compounds intended strictly for in-vitro laboratory research and educational purposes only and are not for human or animal consumption or use. The statements on this website have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Spellr Labs does not sell products to patients and does not provide medical advice, diagnosis, or treatment. Purchasers must be 21 years of age or older. Please review our Terms & Conditions before placing an order.
9. Miscellaneous Provisions
Intellectual Property
All website content including logos, text, and images is the property of Spellr Labs or its licensors. Reproduction or distribution without permission is prohibited.
Third-Party Links
We may link to third-party websites for convenience. We are not responsible for their content or privacy practices. Use these links at your own risk.
Entire Agreement
These policies constitute the full agreement between you and Spellr Labs and override any previous terms. No changes are valid unless confirmed by an authorized representative.
10. Contact Us
For any inquiries related to this policy or your account, please reach out: Email: info@spellrlabs.com
Website: spellrlabs.com